Privacy Policy

Introduction

Hypesonic Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our integration with Meta's Marketing API to analyze your advertising data.

1. Information We Collect

1.1 Information You Provide Directly

• Account information (name, email address) when you register
• Organization information (organization name and settings)
• Profile information and preferences

1.2 Meta Advertising Data

When you connect your Meta (Facebook/Instagram) ad account to Hypesonic Hub, we collect and process the following data through Meta's Marketing API:

• Ad Campaign Data: Campaign names, ad sets, ad creatives, images, videos, and copy
• Performance Metrics: Impressions, clicks, conversions, spend, reach, frequency, and other advertising metrics provided by Meta
• Ad Account Information: Ad account ID, account name, currency, and timezone
• Audience Insights: Demographic and performance data aggregated by Meta (no personally identifiable information about individual users who viewed your ads)
• Ad Creative Assets: Images, videos, and other media files associated with your advertisements

1.3 Automatically Collected Information

• Browser type and version
• Device information and operating system
• IP address and general location data
• Usage data (features accessed, time spent, interactions)
• Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Service Provision and Analysis

We use the information we collect for the following purposes:

• Ad Performance Analysis: Analyze your Meta advertising data to identify trends, patterns, and insights about what creative strategies and messaging perform best
• Creative Optimization: Provide recommendations and insights to help you create more effective advertising content
• Performance Reporting: Generate dashboards, reports, and visualizations of your advertising metrics
• Competitive Intelligence: Analyze industry trends and competitor strategies (when you provide such data)
• Service Improvement: Understand how users interact with our platform to improve features and user experience

2.2 Communication

• Send you service updates, feature announcements, and technical notices
• Respond to your requests, questions, and feedback
• Provide customer support

2.3 Legal and Security

• Comply with legal obligations and regulations
• Protect against fraudulent, unauthorized, or illegal activity
• Enforce our Terms of Service

3. Meta Marketing API Integration

3.1 Authorization and Access

When you connect your Meta ad account:

• You authorize us to access your Meta advertising data through Meta's Marketing API
• We only request the minimum permissions necessary to provide our services
• You can revoke this access at any time through your Meta Business settings or by disconnecting your account in Hypesonic Hub
• We comply with Meta's Platform Terms and Developer Policies

3.2 Data Processing

• We process your Meta advertising data solely to provide analytics and insights services
• We do not sell your Meta advertising data to third parties
• We do not use your data to advertise products or services to you beyond our own platform updates
• We implement appropriate technical and organizational measures to protect your data

3.3 Data Retention from Meta

• We cache Meta advertising data to provide faster analytics and reduce API calls
• Cached data is periodically refreshed to ensure accuracy
• When you disconnect your Meta ad account or request deletion, we delete all associated Meta data from our systems within 30 days

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information or Meta advertising data to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

• Cloud hosting providers (to store and process data)
• Authentication services (WorkOS for identity management)
• Analytics providers (to understand platform usage)
• These providers are contractually obligated to protect your data and use it only for the services they provide to us

4.2 Legal Requirements

• When required by law, subpoena, or other legal process
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a merger, acquisition, or sale of assets (with advance notice to you)

4.3 With Your Consent

We may share your information with your explicit consent for purposes not described in this policy.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and authorization mechanisms
• Regular security audits and updates
• Access controls and monitoring
• Compliance with Meta's security requirements for API partners

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information at any time through your account settings.

6.2 Data Deletion

You have the right to request deletion of your data. To request deletion:

• Email us at team@hypesonic.com
• Include "Data Deletion Request" in the subject line
• Provide your account email address
• We will process your request within 30 days

Upon receiving a valid deletion request, we will:

• Delete your account and associated personal information
• Delete all Meta advertising data linked to your account
• Remove access to any connected Meta ad accounts
• Retain only what is necessary for legal compliance or legitimate business purposes (e.g., transaction records)

6.3 Disconnect Meta Account

You can disconnect your Meta ad account at any time through your account settings or through Meta's Business Settings. This will revoke our access to your Meta data and trigger deletion of cached Meta data from our systems.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by adjusting your account preferences.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Account Data: Retained while your account is active and for a reasonable period after account closure for legal compliance
• Meta Advertising Data: Retained while your Meta account is connected and for up to 90 days after disconnection (unless you request immediate deletion)
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for service improvement
• Legal Records: Certain records may be retained longer to comply with legal obligations

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you via email or through a prominent notice in our application
• For significant changes, we may require you to review and accept the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Compliance with Meta Policies

This privacy policy complies with Meta's Platform Terms and Developer Policies. We specifically:

• Only use Meta data to provide and improve our services
• Do not sell or transfer Meta data to third parties (except as described in this policy)
• Implement appropriate security measures for Meta data
• Comply with data retention and deletion requirements
• Provide clear information about what Meta data we collect and how we use it
• Enable users to disconnect their Meta accounts and delete associated data

For more information about Meta's privacy requirements for developers, visit: Meta's Privacy Policy Requirements

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.